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Crisis management

OUR OPERATIONAL EXPERTISE IN SETTING UP A CRISIS MANAGEMENT SYSTEM

The impossibility of scripting all the situations and decisions to be taken during a crisis requires anticipation and preparation. Transvision Consulting helps you to define the means to contain the crisis. These include the implementation of simple, clear and effective processes involving all of your employees at each organizational level of your structure.  The involvement and commitment of the actors, coupled with a sound training on good practices, are two fundamental points for the success of your Crisis Management System. In times of crisis, the more prepared and trained the company is, the more the stress and tension is contained. Transvision Consulting, with its experience in both business continuity and the management of critical operational risk incidents, will help you to put in place an efficient and resilient system that will enable you, in case need be, to go through the turbulence with serenity and efficiency and return to normalilty as quickly as possible.

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Transvision Consulting offers you its services and expertise in the field of business continuity, including :

  • The realization of your Business Impact Analysis (BIA). The strategy of the Business Continuity Plan (BCP) is defined, mostly, in close connection with the mapping of your risks, firstly, on the vital processes and the analysis of their impacts on the activity of your Structure.

  • The definition of the continuity strategy resulting from the BIA analysis via the formalization of the strategic crisis management plan.

  • The creation of your operational backup site thanks to the coordination of the BCP / DRP (Disaster Recovery Plan).

  • The definition and execution of periodic tests, either on the most critical processes in order to manage the interdependencies between the various departments in a global manner, or on the entire critical operational system of your Company.

  • The implementation of the crisis management framework, which must include a monitoring and alert system, a formalized human crisis management organization, dedicated logistics and resources, and appropriate crisis management tools.

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Examples of implementation

  • Definition of the IT continuity and backup strategy of a French international bank (Paris)

  • Implementation of the Business Continuity Plan of a subsidiary of an international industrial group in Switzerland (Geneva)

  • Implementation of the Business Continuity Plan for the CIB activities of a subsidiary of an international bank in Italy (Rome) and construction of its backup site

  • Validation of the global business continuity strategy of a subsidiary of an international bank in Switzerland (Geneva, Zurich, Basel, Lugano). Operational management of the BCP and coordination of the DRP (IT recovery plan) / BCP. From the drafting of BIAs to the execution of periodic BCP / DRP tests with the actual activation of the crisis unit and the backup site on the IT perimeter of the Bank in Switzerland

Transvision Consulting also helps you to set up dedicated crisis units for the most critical operational risk incidents, such as cyber risks or internal and external fraud, and to anticipate risks rather than remedy them once occurred. The implementation of preventive actions, following for example, independent testing missions, nowadays became essential for "being in action and anticipation" rather than "being reactive". This dynamic risk management policy allows you to contain losses and makes your Risk Montoring System a commercial asset toward customers.

Examples of implementation

  • Creation and implementation of a critical operational risk incident management process with strong involvement of top management resulting in a significant reduction in losses for the structure concerned

 

  • Implementation of a crisis communication and operational follow-up between a subsidiary and its parent company on critical IT and Cyber incidents

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Hiring Transvision Consulting means surrounding yourself with a qualified resilient expert team who provides neutral and external viewpoints to your Company. Transvison Consulting finds the solution best suited to your needs while respecting the values of your structure.

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